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Frequently Asked Questions
How do I reset my password?
To reset your password, click on the "Forgot Password" link on the login page, enter your registered email address, and follow the instructions sent to your email. If you don't receive the email, please check your spam folder or contact our support team.
How long do account transfers take to process?
Account transfers are typically processed within 24-48 hours for verified accounts. Processing times may vary depending on the payment method used. You can track your transfer status in your account dashboard.
What payment methods do you accept?
We accept various payment methods including UPI, net banking, credit cards, debit cards, and digital wallets. All transactions are processed securely through our encrypted payment gateway.
How can I verify my account?
Account verification is required for security purposes. You'll need to provide a valid government-issued ID and proof of address. Upload these documents through your account settings, and our team will review them within 24 hours.
Is my personal information safe?
Yes, we use bank-grade encryption and security protocols to protect your personal and financial information. Your data is never shared with third parties without your explicit consent. Read our Privacy Policy for more details.
Support Categories
Account Issues
Login problems, password reset, account verification, profile updates
Payment & Billing
Account funding, transfers, payment methods, transaction history
Technical Support
Website issues, mobile app problems, browser compatibility
Gaming Support
Game rules, reward terms, responsible gaming, game issues